Our Latest PACE News & Blog

 

PACE Release Notes Version 5.4.0

PACE Release Notes Version 5.4.0

What’s New PACE Data Capture Improved metrics surrounding Line Items. The system will now track hand-keyed versus Autofilled Added tasks for Container and Batch exporting. This can be enabled by selecting the new tasks within Project Setup Containers and Batches can...

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The Argument for Productivity

The Argument for Productivity

If your document imaging service company is like mine, labor is your number one expense, by far. When you want to make an impact on your profitability, labor is also the biggest needle you can move on the dial. But, you can’t just pay less, save on labor and hope...

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General Overview: PACE Standard Reports

General Overview: PACE Standard Reports

PACE, a robust platform for project and task management, offers an array of built-in reports that provide detailed insights into your organization’s productivity, financials, and workforce performance. Here’s a general overview of the standard reports that come with...

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PACE Release Notes Version 5.3.5

PACE Release Notes Version 5.3.5

What’s New PACE Admin Added Script Execution to Daemon Agents PACE Production Added a notification to the Tasks screen when attempting to start a task with pending SOP’s   Bug Fixes PACE Admin Fixed a bug that was causing the context menu to not trigger when...

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How PACE Empowers Employees to Boost Customer Satisfaction

How PACE Empowers Employees to Boost Customer Satisfaction

John DiJulius famously said, “your customers will never be any happier than your employees.” This statement encapsulates a powerful truth in business: the experience of your customers is directly tied to the well-being and satisfaction of your employees. When...

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PACE Release Notes Version 5.3.0

PACE Release Notes Version 5.3.0

What’s New PACE Production Added Import Grouping called OnePackage which will Import multiple Folders and Files into a single Package Added Import Grouping called OneDocument which will Import multiple Docs and Pages into a single Document Package tokens used in...

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How PACE Simplifies Life for Business Owners

How PACE Simplifies Life for Business Owners

As a business owner, juggling numerous tasks daily can often feel overwhelming. From managing staff assignments, tracking job status, making sure projects are on budget and on time, measuring employee performance and job profitability, the sheer volume of...

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How PACE Elevates Business Process Outsourcing Companies

How PACE Elevates Business Process Outsourcing Companies

The Business Process Outsourcing (BPO) industry is characterized by its fast-paced environment and the necessity for seamless operations across various functions. As a BPO provider, managing multiple client accounts, optimizing workflows, and maintaining high service...

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PACE Release Notes Version 5.2.0

PACE Release Notes Version 5.2.0

What’s New Added Active Directory support for all programs in the Suite PACE Data Capture Comments have been moved to the top level of the View Package window A message will now be displayed if there is an issue with project setup, rather than just a crash SME Queue...

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PACE Release Notes Version 5.1.0

PACE Release Notes Version 5.1.0

What’s New PACE Data Capture Added a Container viewport to the Batch Screen window Batches can now be deleted from the SME Queue screen Tasks can now be unfinished from the SME Queue screen “My Settings” can now be accessed from within work tasks, allowing users in...

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PACE Release Notes Version 5.0.0

PACE Release Notes Version 5.0.0

What’s New Updated Project Dependencies .Net8 is now required for all PACE systems. That can be downloaded from here (Recordsforce users do not need to do anything with this) A standalone Daemon agent has been created to allow task automation PACE Data Capture Users...

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PACE: The Automation Solution That Can Replace Hiring Needs

PACE: The Automation Solution That Can Replace Hiring Needs

The PACE system, with its advanced features and capabilities, offers an excellent alternative to traditional hiring practices by automating repetitive tasks and enhancing overall operational efficiency. When needing to hire, efficiency and productivity are paramount....

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PACE Data Capture General User Guide

PACE Data Capture General User Guide

Before You Begin You will need the following A Customer created A Project Created PACE Data Capture Tasks You will also need the following permission Login Logging in When you launch PACE Data Capture you will be greeted with the login screen. On this screen you will...

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SME Queue User Guide

Sometimes users will have a question about a project, or something may be not quite right. In cases like this users can send a package to the SME queue to be looked at by a Subject Matter Expert. In this article we will go over sending things to SME and using the SME...

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Creating A Project User Guide

Creating A Project User Guide

Projects are what drives your production, everything you do from creating batches to indexing in PACE Data Capture will require an associated project. In this article we will walk through the project creation wizard. Before You Begin You will need the following A...

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PACE Feature: System Monitoring

PACE Feature: System Monitoring

In the world of document digitization, ensuring that all imports, exports, SFTP transfers, deliveries, and other critical operations are completed successfully and on time is paramount. To achieve this level of efficiency and reliability, businesses need a robust...

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Creating A Customer Guide

Creating A Customer Guide

All work done within the PACE system will be tied to a Customer. This is where projects are set up, and works as a way to organize tasks and metrics. In this article we will go over how to create a customer in PACE Admin. Before You Begin You will need the following...

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Daemon Agent User Guide

Daemon Agent User Guide

Daemon Agents allow us to automate tasks like Importing, Extracting, and Exporting. We can set up these agents to run continually on your machine or on a remote desktop where they will continue to run until they are stopped.Before You Begin You will need the...

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Mastering Your Setups with PACE’s Wizard Feature

Mastering Your Setups with PACE’s Wizard Feature

Have you ever faced a daunting form or software setup process, feeling lost in a sea of fields and options? It's a common frustration, especially when dealing with complex tasks like setting up new customers, projects, or customizing tasks and metrics. This is where...

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PACE Data Capture Index/QC User Guide

PACE Data Capture Index/QC User Guide

Before you start To begin Indexing or doing QC you must do the following Include the Index and/or QC tasks in your Project Setup Complete the previous tasks, if required in Project Setup You will also need the following permissions Login Entering Index/QC From the...

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PACE Data Capture ePrep User Guide

PACE Data Capture ePrep User Guide

Some projects can be imported and ready to work without any additional steps, for everything else there’s ePrep. In this article we will go over how to navigate and use the suite of functions available in the ePrep task. Before you start To begin ePrepping you must do...

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